Frequently Asked Questions

There’s Always Something More To Learn

How do I register?

In order to register, please, click here. Fill out the the registration form. Your e-mail address will be your account name in the CryptX system. For your own security, we strongly recommend that you set a sophisticated password and activate two-factor authentication (2FA).

Do I need ID verification?

No, we don't require ID verification for now.

How do I transfer coins?

In order to transfer coins, please click here and follow these steps:

a) Choose the address where you want to transfer your amount
b) Enter the coin amount you want to transfer
c) Enter a transaction description (optional)
d) Enter block quantity (optional)
e) Press “Send”
f) You will get a pop-up window with the summary of your transaction. Press “Send” again
g) If you have activated 2FA, you will get another pop-up window asking for a confirmation code. Enter the received code and press “Confirm”

Congratulations! You have transferred your coins.

How do I integrate the CryptX wallet with my system or website?

You can integrate your CryptX wallet with your own system or website using our standardized API. Please click here for the API documentation.

What do I do if I find a technical error?

If you have any technical problems, please, contact our support team:

How much do I pay for my wallet?

Our fee structure is easy to understand and has no hidden extras. We charge minimal fees only for withdrawals and swaps. Click here for detailed information.

How do I swap my coins?

In order to swap coins, please click here and follow these steps:

a) Choose the wallet that you want to swap coins from
b) Choose the wallet that you want to swap coins into
c) Choose the amount of coins you want to swap (All, Half, or Min.), or enter your own amount manually
d) Press “Swap”
e) Read the transaction summary that pops up and press “Swap” again to confirm it

Congratulations! You have swapped your coins.
If you haven’t found answer to your questions here, please, feel free to contact our support team at the following e-mail address: